Sunday, June 11, 2006

War against time : How do the dabbahwalahs do it ?

Individual Dabbahwalhs Workload

Collect tiffins from home

Belief : Work is worship
Tiffin Basket's weight : 55- 60 kg

Dabbawlahs us the good compartment of train
Our lifeline is the local train network
0% fuel
0% investment
0% tech
100 % cust satisfaction
0% disputes
99.999999 % performance


CODING SYSTEM
Say, VLP 9 EX12 E3 Dsouza on the box

VLP: Vile Parle ,a Suburh name in Mumbai
9EX12: Destination Code
EX : Express towers - building name
12: floor no
E: Code for dabbahwalah at residnetial station
3: code for destiantion station
Dsouza: Name of customer

Each grp is given a color code




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